Refund Policy

At DreamSpot, we strive to provide the best quality women's bags and cosmetic products. Your satisfaction is important to us. However, please read our refund policy carefully before making a purchase.

Returns

We only accept returns if the product is:

Damaged upon delivery

Incorrect item received

To be eligible for a return:

You must contact us within 3 days of receiving the item.

The item must be unused and in its original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you via email. If approved, your refund will be processed within 5-7 working days, and the amount will be returned via the original payment method.

Non-Refundable Items

Sale items

Used or opened cosmetic products

Gift cards (if applicable)

Exchange

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@dreamspot.com.pk.

Need Help?

For any refund-related questions, please contact us at:
Email: dreamspot33@gmail.com
Phone: 0304-2981706